Better Business Bureau of Ottawa

Its no fun to get all serious about such a happy topic as wedding photography.

This summer, however, we received a high number of emails asking our advice on the topic of Ottawa wedding photography. Sadly, many with tales of woe.

We have seen roughly 800 Ottawa and area photographers come and go in our 30 years in business. Currently there are roughly 200 Ottawa Wedding Photographer websites the majority of which are different from what we saw 5 years ago...and 5 years from now there will be a different 200.

When we started, you needed a business licence and you could not operate from your basement.
The population of the city supported about 20 excellent portrait and wedding specialists. Today,
all you need is a laptop, a dozen cool shots on a website and you`re in business...for a while.

Are some of the new crop good enough to last...yes. We recommend a mix of new and established studios when we are fully booked on a date.

Are we concerned about competition...no...frankly we love it...thats what keeps us on
our toes.

We are concerned however about the number of couples who contact us to
located their missing photographer, fix their digital files or make them an album
when their photographer does not provide this service.

After this much time in the industry, we have concerns about the reputation of our profession.

Soooo...we strongly suggest that couples use that old standby, THE OTTAWA BETTER BUSINESS BUREAU to check out photographers reputations. We did, and were shocked to
find how many rated low. Check it out for yourself.

You WILL find one AAA ...we're proud to say.

PS...Yes, we will offer the service of correcting your wedding files and making you an album, but sorry - we can no longer help you track down your photographer or offer legal advice. We are
too busy serving our own customers. Frankly, we have been so busy this summer I have not posted as many shots as I would like...I`ll correct that soon.

Ok...enough said...back to smiling faces....




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Service with a Smile

Your call is important to us!.....Press 8 while standing on one leg and and holding your breath so we can transfer your call to our operator in Bangladesh.

In todays world that's pretty well the norm, but not at Couvrette Studio. We've employed a full time office manager and support staff since the start of our studio in the seventies. Booking a part time photographer that works from home may look like a bargain, but in the end you may find otherwise. A wedding is generally comprised of 3 to 10 hours of photography and 25 hours of coordination, planning and post production. Our office manager and support staff work 9 to 5 weekdays and your call will always be answered right away, or within the hour if we are on the line serving another customer.
Yes, we are not open til midnight on Tuesdays ...that's because we operate a full time studio not a hobby business out of our homes in the evenings.

Sometimes we all get caught up looking at price so much that we forget to compare service. It is a huge part of coodinating and creating a fantastic wedding album or a beautiful wall portrait and delivering it flawlessly and on time. I`ll confess that I buy our paper towels at Costco..but when it comes to something really important like our cameras...we go pro all the way.

There are only 5 studios in Ottawa who have flourished for over 25 years....now you know one of the reasons why...



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